Studio Policy

We are delighted that you have found Victoria Pilates Inc!

For each of our clients to enjoy their experience at our studio there are several studio policies that will be important to read through before committing to sessions. If you have any questions or concerns, please contact us @ 250 727 0075 or email us at studio@victoriapilates.ca.

Thank you for taking your time to read the policies and we look forward to seeing you at the studio!

We are a scent free studio:

Please refrain from wearing or using perfumes/ fragrances and heavily scented body lotions, in considerations of others sharing the space

We require our clients to wear socks in the studio:

In keeping with our high standards of hygiene and cleanliness, we ask all clients to remove shoes when they enter, and wear socks in our studio.

We expect all cell phones to be on silent mode.

When you are in the studio, we ask for Cell phones to be silent allowing focus for your Pilates exercise / experience.

Late Arrivals:

Sessions start right on time, although arriving late due to unforeseen circumstances will happen. Please be courteous to the class and the teacher by slipping in quietly and taking your place.

Class Cancelations:

We require 24 hours minimum notice for any cancelation. Without notice a missed class is counted as being used. To cancel a class within the 24-hour time frame contact the office at Victoria Pilates Inc.

Illnesses:

If you are experiencing a fever, feeling ill (might be contagious), and/or a significant cough, please cancel your upcoming appointments. Stay home until you feel better.